Crash after launch of 2.4.2.10

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edpsoul
Senior Member
Posts: 33
Joined: Thu Jan 21, 2021 5:09 pm

Crash after launch of 2.4.2.10

Post by edpsoul »

I upgraded to the new version and now I can't keep the program open. It crashes after a few seconds of opening the Siglos program. Please fix this ASAP.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Crash after launch of 2.4.2.10

Post by adam »

Please click "File -> Revert to default values" command, and then give it a try.
edpsoul
Senior Member
Posts: 33
Joined: Thu Jan 21, 2021 5:09 pm

Re: Crash after launch of 2.4.2.10

Post by edpsoul »

thank you for the reply. It won't open now so I cannot go to file
edpsoul
Senior Member
Posts: 33
Joined: Thu Jan 21, 2021 5:09 pm

Re: Crash after launch of 2.4.2.10

Post by edpsoul »

I attempted to run it as admin and it'll load but I freezes (similar issue that I'm reporting) after the screen comes up and then crashes out.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Crash after launch of 2.4.2.10

Post by adam »

Please try running this registry script:

http://www.powerkaraoke.com/download/si ... efault.reg
edpsoul
Senior Member
Posts: 33
Joined: Thu Jan 21, 2021 5:09 pm

Re: Crash after launch of 2.4.2.10

Post by edpsoul »

I think I've identified the problem. Her's how:

I had my program on a "last call" setup which had a small amount of characters on the scrolling ticker. When I put my normal words when I run a show, it kept crashing. the moment I put this text into the scrolling ticker, it crashed.
adam
Senior Member
Posts: 7244
Joined: Wed Feb 16, 2005 8:20 am

Re: Crash after launch of 2.4.2.10

Post by adam »

Please do the following:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to My Documents (or Documents on Vista) -- you will find "sigloslog.txt" file there. Please email it to [email protected].
edpsoul
Senior Member
Posts: 33
Joined: Thu Jan 21, 2021 5:09 pm

Re: Crash after launch of 2.4.2.10

Post by edpsoul »

I sent the error log
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