Stays Stuck on Announcement Screen

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whittonspawn
Member
Posts: 7
Joined: Tue Feb 01, 2022 9:41 pm

Stays Stuck on Announcement Screen

Post by whittonspawn »

Hi, for the last couple of weeks I've been having the issue of SKP staying stuck on announcement screen.
Last night it happened every 5 to 6 songs.
I was having to restart the program every time.
Restarting the song didn't work.
I have the current version of 2.3.7.24
What could be causing this?
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Piotr
Admin
Posts: 1409
Joined: Mon Mar 08, 2010 10:48 am

Re: Stays Stuck on Announcement Screen

Post by Piotr »

Are you using fill-in playlist? Is it possible that there was a problem with starting the audio track there?

Can you please send me your log file? To do this:

1. Run the program
2. Click in the program main window
3. Press Ctrl+Shift+L
4. Message "Log enabled" should appear
5. Restart the program
6. Follow the actions leading to the problem
7. Exit the program
8. Go to Documents -- you will find "sigloslog.txt" file there. Please email it to [email protected] .
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