PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post here if you have purchased our software and not received the unlock key

Moderators: Piotr, adam, admin

shannon
Newbie
Posts: 1
Joined: Wed Sep 25, 2019 12:08 pm

PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post by shannon »

BAD START

I paid by credit card no unlock code received by email

adam
Senior Member
Posts: 6996
Joined: Wed Feb 16, 2005 8:20 am

Re: PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post by adam »

The unlock code has been sent. Should you not receive it, please contact [email protected] directly.

EmileJag
Junior Member
Posts: 2
Joined: Thu Sep 26, 2019 3:01 am
Location: Burkina Faso
Contact:

PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post by EmileJag »

hello...I hope I am not being a pest...but I havent received my registration info via the email that is supposed to be sent out...at least when I have signed up at other places, it hasnt taken this long...did I do something wrong, or is it normal to wait a little while? Thanks and God Bless

adam
Senior Member
Posts: 6996
Joined: Wed Feb 16, 2005 8:20 am

Re: PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post by adam »

Please contact [email protected] directly.

David Beach

Re: PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post by David Beach »

I paid for Power CD+G to MP4 converter, received an unlock code.

Gmail > [email protected]
I have removed your software twice and reinstalled same, still not working
Using the above code you sent me, just converts one minute only
I need it to work, seeing as I have paid for your software

adam
Senior Member
Posts: 6996
Joined: Wed Feb 16, 2005 8:20 am

Re: PAYMENT MADE NO CODE RECEIVED VIA EMAIL

Post by adam »

The best way to enter the unlock code is to select the entire email with
the unlock key (press Ctrl+A), and then copy it to the clipboard (press
Ctrl+C). All fields in Unlock dialog should be populated.

If this does not work please copy and paste the unlock code. To do this
copy it in the registration email (select it with mouse and press
Ctrl+C) and then paste into the dialog box (activate unlock code edit
box and press Ctrl+V).You may also do the same for email address, as
unlock code depends on it.

If this still does not work please send us a screenshot of About and
Unlock dialog boxes to [email protected]. Instructions on creating the screenshot can be
found here:

http://www.powerkaraoke.com/help/screenshot.htm

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