Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

The authorization of the order did not complete. Please try to resubmit.

You should have received the codes from Plimus. I have resent you the codes. Should you not receive those, please let us know.

I have noticed you have placed an order for Power CDG Burner previously (it's authorization did not complete). Maybe you are entering the unlock code for Power CDG Player Pro into Power CDG Burner?

The best way to enter the unlock code is to copy it in email you
received from us (select it with mouse and press Ctrl+C) and then to
paste into dialog box (activate unlock code edit box and press Ctrl+V).
You may also do the same for email address, as unlock code depends on it.

Could you please provide us with more info. What was the software you ordered? What was the order number?

I'm sorry, you are having problems with our software, however please note, the majority of our customers makes no complaints about the playback quality of Power CDG Player Pro.

Could you please provide us the information about the computer system you are using. What CD drive do you have?

Could you please provide the order number so we could identify it.

Could you please provide the order number so we could identify it.

What product do you have in mind? The manuals for some of the products are available at the product webpage.

The unlock code was e-mailed to you after the purchase. I resend it now. Should you not receive it please let us know.

Please note we do not send our software on a CD by mail. You have to download the setup file from our website.

We have received your order for PowerKaraoke software, but we would like to ask you for
additional information to verify the transaction.

Please see the e-mail message from us.

You just have to configure the the Playback Properties in the Windows Mixer so to enable (unmute) the WAVE and MICROPHONE tracks. However, better solution would be to use an external audio mixer.

Please send an e-mail message to [email protected] containing the info that will let us to identify you. That is: the name of the user the software was registered to, home address specified in the order, etc.

You can play the file recorded with vocal using Power CDG Player Pro. Just overwrite the original mp3 file with the new one.

Here is our webpage with downloads:

http://www.powerkaraoke.com/src/dnl_eval.php

Please download the installation file for the product you own, and run it on your computer.