Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

Please e-mail your PK2 file with its MP3 soundtrack to [email protected] for testing.

Please run the setup file for the release of the program you want to install to revert back to the previous version. Regarding the problem with colors we will investigate it.

You may download the latest release of the program, and test it as a trial to make yourself sure it resolves the problem you are having.

I recommend to renew the program license, and install the latest release of the program. Please visit "Renewals" section on Buy Now webpage to do so.

The best way to enter the unlock code is to select the entire email with the unlock key (press Ctrl+A), and then copy it to the clipboard (press Ctrl+C). All fields in Unlock dialog should be populated. If this does not work please copy and paste the unlock code. To do this copy it in the registrati...

Please download and install the following:

http://www.powerkaraoke.com/download/vcredist_x86.exe

I am sorry for the problem. Please do the following: 1. Run the program 2. Click in the program main window 3. Press Ctrl+Shift+L 4. Message "Log enabled" should appear 5. Restart the program 6. Follow the actions leading to the problem 7. Exit the program 8. Go to My Documents (or Documen...

Please run the program, and press CTRL+L. A folder with the program log file cdgblog.txt will be opened. Please send the file to [email protected].

Which release of the program do you have currently installed?

It is possible to merge duplicates using Tools -> Merge Duplicates command in Song Database dialog box. However, the program does not remove any files from a drive.

Yes, you may define your own name parsing rule, so it matches the format of filenames you are importing.

Did you try to import the songs using a different name parsing rule?

Yes, it is possible. It can be done using a soundtrack panel. You just need to shift an end of a word. Please see the following link for a detailed instruction: https://www.powerkaraoke.com/help/karaokecdgcreator/modifying_synchronization_usin.html You may also click Ctrl instead of Space when synch...

The unlock code has been resent.

The unlock code has been e-mailed to you.