Get Help & Advice on Installing & Using Karaoke Software by Power Karaoke

Please email us with your details (full name and address used when placing the order), I will resend you the codes.

Please try changing the renderer in Settings/Display and see if that helps.

What kind of files are you playing? If they are MP3+G, you should have two files with the same names and extensions MP3 and CDG. Please check if they are both there.

Yes, please create the log. Also please try disabling your antivirus software and see if it makes any difference.

Can you please: 1. Run the program 2. Click in the program main window 3. Press Ctrl+Shift+L 4. Message "Log enabled" should appear 5. Restart the program 6. Follow the actions leading to the problem 7. Exit the program 8. Go to My Documents (or Documents on Vista) -- you will find "s...

Please email us your details (name and home address) and current email address and we will send you new unlock codes.

You need to add CDG files to the list, Power CD+G Burner will find MP3 automatically.

Please email us with your details (name and home address), I will resend you the codes.

Please email us with your details (name and address),we will resend you the code.

Please try the latest version published today.

If you have DAT files from VideoCD disc, you may change their extension to MPG, as they are in fact MPEG videos.

You may use Power CD+G Burner to burn ZIP files without decompressing. It will also burn CDG files with no problem.

Please email us with your details and we will resend you the code.

Can you please try disabling anti-virus software and see if this makes a difference?

You may try version 2.2.6 of Karaoke Video Creator and see if it works any better.