Siglos Pro Crashes when it encounters a problem file

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Expand view Topic review: Siglos Pro Crashes when it encounters a problem file

by adam » Sun Apr 25, 2010 12:35 am

Please try to enable 'Use compatible MP3 decoding' option in File -> Settings -> General.

by uberstonks » Sat Apr 24, 2010 4:57 pm

I also still have the problem of program crashes when it comes across a file it doesnt like. I am using the latest version also. No warning it just trys to launch the song then screen goes black and program doesnt respond any more

crashes

by tomkranz » Mon Apr 19, 2010 11:38 am

I have a problem sometimes with it freezing up during the middle to end of a song, but usually freezes up (lately 3 times a night on my last two gigs) while adding a new song to a singer's list while someone is performing, it will freeze up and then you have to reboot. Really getting embarrassing when your doing a weekly gig and the same people are seeing your having the same problem each night.
Seems to occur more frequently in this new version than past versions.

by admin » Mon Mar 08, 2010 10:44 am

OK, let me understand this correctly. Does the file crash always, regardless of location or place in rotation, or the same file behaves differently?

by daddybrubeck » Sat Mar 06, 2010 12:48 pm

Not a great deal of difference with latest version, still crashes if something not right with file, anyone else agree?

by daddybrubeck » Thu Feb 11, 2010 3:58 pm

I have downloaded 1.2.70. Signs are not too good.

I re-created the situation I was in last week, I have a folder which has Sunfly discs 200 to 287 in it, I removed from that folder discs 200 to 286 leaving just 287 in, this is what I done last week.

I then selected into Siglos 3 of the tracks from the Sunflys I had moved, I done this with just 1 singer in the rotation (who I named Testname) the very first song of the 3 allocated to singer Testname crashed Siglos when I pressed start, not a good start.

I tried it again and again Testname was the only singer in the rotaion, I had 3 songs lined up for him/her, I clicked start on the first of Testnames 3 songs, it didn't crash, encouraging, I clicked the second song and then the third, it didn't crash. Very encouraging.

I then gave Testname another 5 songs and introduced a second singer into the rotaion, Eddie, I gave Eddie 5 songs that had not been moved so they will play, I clicked start for Eddie's first song, it played, Testname was the next singer in the rotation I clicked start for his first "moved song, it immediatley crashed Siglos.

Hopefully you can follow what I have done here and hopefully this might tell you something.

by daddybrubeck » Thu Feb 11, 2010 2:43 pm

I'm downloading 1.2.70. as I type this. I'll let you all know.

Eddie.

by admin » Thu Feb 11, 2010 10:59 am

Try version 1.2.70 -- it should behave better for corrupted files. If not please email us the file that is causing the crash.

by daddybrubeck » Thu Feb 11, 2010 3:14 am

Thanks to all who have posted on this thread, it is obvious that there is an issue here inasmuch that Siglos Pro dosen't like missing and/or corrupted files and so crashes, which is very frustrating as it mostly happens when you've got your singer standing there with mic in hand all ready to go, you hit the appropriate button to get the thing going and ****!!!! - it crashes, embarassing and a pain in the you know what.

Hopefully the boffins who work on Siglos Pro can quickly sort it out and stop it from crashing at least.

Eddie.

by KrazyKaraoke » Wed Feb 10, 2010 5:35 pm

hornet59 wrote:When this problem happens to me, it's not during a particular song. It just randomly occurs. I'm hoping that the support team at PowerKaraoke is working on this problem. This is not a easy problem to reproduce. Sometime Karaoke Pro plays without a problem all night.
I know what your saying as far as one of the issues go, the random thing was happening to , and I downloaded the newest version and used it twice and it has not happened yet, but I encountered a new issue which is also described above, and it happened with a certain file. I sent that file to Admin, they were able to recreate the issue and are working on it..

by hornet59 » Wed Feb 10, 2010 3:50 pm

When this problem happens to me, it's not during a particular song. It just randomly occurs. I'm hoping that the support team at PowerKaraoke is working on this problem. This is not a easy problem to reproduce. Sometime Karaoke Pro plays without a problem all night.

Re: upset singers

by KrazyKaraoke » Wed Feb 10, 2010 11:08 am

Dana48457 wrote:I have had this same thing happen a number of times luckly when I restart power karaoke it comes back up and doesn't lose all the singers I have in que. but I do lose the fill in list. I would love to see it where if a song is a bad file or even misname and is not the song a singer wants to sing that I could just drag and drop a song from the song data list into the player for the current singer and not have to have them come back up after entering a new song for them and them make them the next singer. this would make my life easyer and the singers much happer.
What i have done when this occurs is "real quick" add new song for singer, make that singer next and change the new file as the next song and deleat the old song..It really is a mess but the problem I have is that Im normally using one or two external monitors and then when this happens I have to move the screen from my lap-top back to the moniters because that also resets. Its hard for me because I cant let someone work for me using the program because if you come accross this and not no how to handle it, it could be real bad. Ive sent a file to Admin and maybe they can figure it out..

by KrazyKaraoke » Wed Feb 10, 2010 10:59 am

admin wrote:Yes, this may be a problem, but it really depends on the file. In most cases the corrupted song will simply be skipped. If you could email us the file that is causing the crash we may add extra precautions to the code.
I did email the file too Adam that was causing the issue, please let me know if you find out anything.

upset singers

by Dana48457 » Wed Feb 10, 2010 10:46 am

I have had this same thing happen a number of times luckly when I restart power karaoke it comes back up and doesn't lose all the singers I have in que. but I do lose the fill in list. I would love to see it where if a song is a bad file or even misname and is not the song a singer wants to sing that I could just drag and drop a song from the song data list into the player for the current singer and not have to have them come back up after entering a new song for them and them make them the next singer. this would make my life easyer and the singers much happer.

by daddybrubeck » Tue Feb 09, 2010 7:56 am

Hi Admin.

Regrettably I do not have a corrupted file to send you as I delete and then rip them again from the disc when I come across one.

But as I stated in my first posting what happened last week was the files had been moved to a temporary folder and I forgot to move them back to the folder they live in and so Siglos Pro repeatedly crashed each time it attempted to play/find one of these "moved" files, I am sure you can simulate that.

Regards.

Eddie.

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