by B-Side » Thu Dec 01, 2022 6:02 pm
I found the problem with one of my previously deleted posts cause I thought it was just something I was doing wrong.
I have a few singers that when they sign up with their proper name and secret code, no matter what I try on my end, every new session they're treated as a new singer that has no history. I'll match the singer in the beginning, and it will find them for each song after. However even after finding them, if they pick a song they've already sang, the request screen will try to pick a different version than the one already on their history.
What I found is that I've merged this singer with themselves from before they used remote queue or if they accidentally add a space after their name when signing up and I don't catch it. Either way, they're a previously merged singer and that's what's causing the issue.
Hopefully this can be fixed so I don't have to keep fixing it each show.
Thanks!
I found the problem with one of my previously deleted posts cause I thought it was just something I was doing wrong.
I have a few singers that when they sign up with their proper name and secret code, no matter what I try on my end, every new session they're treated as a new singer that has no history. I'll match the singer in the beginning, and it will find them for each song after. However even after finding them, if they pick a song they've already sang, the request screen will try to pick a different version than the one already on their history.
What I found is that I've merged this singer with themselves from before they used remote queue or if they accidentally add a space after their name when signing up and I don't catch it. Either way, they're a previously merged singer and that's what's causing the issue.
Hopefully this can be fixed so I don't have to keep fixing it each show.
Thanks!